Get in Touch

Have questions about ZefiTrack? Need support? Want to schedule a demo? We're here to help you succeed in your zebrafish research.

Technical Support

Get help with setup, troubleshooting, and technical questions from our expert support team.

Response Time: Within 24 hours

Available: Mon-Fri 9AM-6PM EST

Contact Support

Schedule Demo

See ZefiTrack in action with a personalized demo tailored to your research needs.

Duration: 30-45 minutes

Format: Video call

Book Demo

Sales Inquiry

Questions about pricing, enterprise features, or custom solutions for your organization.

Response Time: Within 24 hours

Available: Mon-Fri 9AM-6PM EST

Contact Sales

Let's Start a Conversation

Whether you're ready to get started, have questions about our platform, or need technical support, we're here to help.

Email

zebrafishregistry@gmail.com

Address

Montreal, QC
Canada

Business Hours

Mon-Fri: 9AM-6PM EST

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Schedule Your Demo

See how ZefiTrack can streamline your zebrafish research. Our demos are tailored to your specific research needs and use cases.

Personalized walkthrough
Q&A with our experts
Custom use case scenarios
Implementation guidance

Book Your Demo

Frequently Asked Questions

As soon as you create an account, you can start using the trial plan immediately or subscribe to different subscription models as per your needs. Get instant access to all features and begin managing your zebrafish colony right away.

Yes! We provide comprehensive training including live sessions, video tutorials, and ongoing support. Training is tailored to different user roles and can be conducted remotely or on-site.

We offer comprehensive technical support with guaranteed response times. This includes email support, and phone support for urgent issues, along with a comprehensive knowledge base with tutorials.

Security is our top priority. We use enterprise-grade encryption, multi-tenant data isolation, regular security audits, and comply with research data protection standards. Your data is always under your control.

Yes, ZefiTrack offers extensive customization options including customisable racks and tanks. For enterprise clients, we also provide custom development services.